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What Does a Senior Living Management Company Do?

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Distinctive Living Management

A senior living management company helps your senior living community operate to its full potential. Management companies can help in areas like: 

  • Meeting regulations
  • Day-to-day operations
  • Improving business outcomes
  • Working with investors

The senior living industry is booming, and senior living management companies are stepping up to help manage facilities, ensure effective marketing, and lower operating costs, while providing top-quality support for community residents

Successful Partnerships in Senior Care 

We’re sure you’ve heard that there’s an increasing need for senior living in North America, but what exactly does that mean for the industry? An influx of residents, more complex care structures, and higher costs associated with community development opportunities. 

Senior living communities and their needs can be challenging to navigate, and there are industry-specific complications, like: 

  • Ever-changing federal regulations
  • Evolving needs of residents
  • Growing demand for personalized care 
  • The transition to a more hospitality-based approach to senior care
  • Stricter health protocols due to the Covid-19 pandemic  

If you’re interested in restructuring your community’s model, looking to acquire a new development, or wanting to break ground in the world of senior living, a senior living management company can help you curb costs, and ease the burden of managing your property. 

Flexible Management for a Vigorous Industry 

In a quickly growing industry, new developers look for senior living management companies to help their new communities thrive, and ensure residents receive the services and care required to maintain a high quality of life. 

Senior living communities have varying personalities, values, and levels of care. A senior living management company should promote your community’s core values, ensure a hospitable environment, and work to attract new residents, while maintaining a development’s profitability. 

What Should I Expect From A Management Company?

Senior living management will oversee community members’ health, happiness, and housing needs while focusing on the overall values and experiences offered by the community as a whole. 

We know that every community is unique, and successful management can look different in each development. Here are a few services offered by senior living management companies that provide value to every residence: 

  • Operations management: Providing the structure and tools for comfortable day-to-day living at your senior living facility. 
  • Health Care: Ensuring facilities are staffed with skilled health care professionals, and providing the proper tools for each level of care offered by the community. 
  • Implementing and maintaining programs & activities: Anything from group fitness classes to high tea, catered specifically for the needs of community residents. 
  • Development plans: Redesigning outdoor spaces, planning new decor, renovating interiors, and ensuring residents are comfortable in their surroundings. 
  • Regulatory compliance: Ensuring the facility is compliant with all federal, state, and local regulations. 
  • Marketing: Creating marketing and sales strategies to help promote occupancy and the community’s brand. 
  • Customer service: Outstanding customer service provided to owners, staff, residents, and their families begins with kept promises and open, honest communication. 
  • Human Resources:  Hiring and training new staff, team building, employee relations, and fair compensation. 
  • Finances: The skills to efficiently manage the finances of your development. 
  • Problem-solving: Proactively identifying concerns, providing strategies for problem-solving, and handling issues that arise within the community. 
  • Creativity: Thinking outside the box to find ways of developing your brand, ensuring a high quality of life for community members, and facing any challenges within the facility. 
Four extremely happy seniors smiling while they have coffee together in a retirement community

Senior Living Management Done Right 

Most developments expect high standards in hospitality, resident lifestyles, and comfort. Still, every community has a different personality, and your senior living management company should embrace the uniqueness of each property under their care. 

A property management company must balance the special needs of its residents, maintain the development, show respect for regulations, and efficiently manage the community’s finances. 

It’s imperative to determine that the values and goals of your management company match those of your community, and that there’s a healthy respect for your facility’s uniqueness. 

A Perfect Match

If you are in the process of developing a new senior living community or are looking to restructure your current property, finding a senior living management company that matches your integrity and values should be at the top of your to-do list. 

There is an influx of management providers in this current market, and you’ll want to conduct a thorough investigation of your options before making any commitments. Your community and residents deserve the best; don’t settle for just anyone. Your perfect match is out there! 

The Core Pillars of Distinctive Living 

At Distinctive Living, we recognize the importance of principles when it comes to senior living management. We strive to provide authenticity and passion in all of our business dealings, and have built our company on these core pillars

  • Mutual Trust & Respect
  • Open Communication
  • Teamwork
  • Positive Working Environment
  • Continuous Improvement & Development
  • Honesty
  • Accountability
  • Passion
  • Excellence

If you’re interested in finding a senior living management company for your community, we would love to help you find the right match, or answer any questions about the decision-making process. 

Contact one of our experienced and compassionate team members today, and get to know us a little better at Distinctive Living. We can’t wait to meet you! 

Written by Lisa Rogers

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