Privacy Policy

Last updated 05/05/2020

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Thank you for visiting Distinctive Living, LLC (“Distinctive Living”) Internet web site (“Site”) located at the URL https://www.distinctive-liv.com. This Privacy Policy details certain policies implemented throughout Distinctive Living, LLC website governing All Distinctive Living collection and use of personally identifiable information about users of our Site and our services.

Privacy Policy Updates

Due to the Internet’s rapidly evolving nature, Distinctive Living, LLC may need to update this Privacy Policy from time to time. If so, Distinctive Living, LLC will post its updated Privacy Policy on our Site along with a change notice on the Site. Distinctive Living, LLC may also send registered users of our services a notice that this Privacy Policy has been changed. Distinctive Living, LLC encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site and/or services and/or your continued provision of personally identifiable information to us after the posting of such notice will be subject to the terms of the then-current Privacy Policy.

Information Collection

You can generally visit our Site without revealing any personally identifiable information about yourself. However, in certain sections of this Site, we may require you to submit your personally identifiable information to us and we may invite you to submit questions, comments and request information.

Due to the nature of some of our services, you may provide us with personally identifiable information such as your name, email address, username, password, address, phone number, and other contact information that you voluntarily transmit with your communication to us.

Information Use

We may use your personally identifiable information to deliver our services or information you have requested, verify your authority to enter certain password protected areas of the Site, verify that you are a customer or prospective customer, send you information that you have signed up to receive, notices about our products and/or services that you have used or that may be of interest to you and notices about events, and improve the content and general administration of the Site and our services.

If you are a user of our services, we may use your personally identifiable information to provide the services to you.

Children’s Privacy

Distinctive Living, LLC recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Neither our Site nor our services are intended for children under the age of 13. Distinctive Living, LLC does not target its services or this Site to children under 13. Distinctive Living, LLC does not knowingly collect personally identifiable information from children under the age of 13.

Cookies

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

On our Site, we use session cookies to make it easier for you to navigate the Site by remembering your locale preferences and to improve and track the overall Site experience. For our Site, we set a persistent cookie to authenticate your login and authorization to use the services. Persistent cookies enable us to track, store and target the interests of our users to enhance the experience on our Site. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site may be limited.

Third Party Analytics Tools

Beyond the personally identifiable information you voluntarily provide to us, Distinctive Living, LLC utilizes analytics tools including third party technologies, such as Google Analytics, to collect non-personally identifiable information utilizing cookies. Certain types of information, including geolocation, device type, onsite website usage and behavior, demographic data, and purchase history, is collected and aggregated across Distinctive Living, LLC Site users for our analysis and advertising efforts.

Distinctive Living, LLC uses Remarketing with Google Analytics and Google Adwords to display relevant advertisements to users who have previously visited our Site. Referred to as remarketing or retargeting, Distinctive Living, LLC may utilize previous session information to serve display advertisements to you on the Site and based on such session information Google may set a cookie and serve ads to you on third party websites on the Google Display Network. Third party vendors such as Google may display Distinctive Living, LLC ads on websites across the Internet. Aggregated user data may be utilized to create remarketing/retargeting “lists,” or groups of users with similar onsite behaviors or demographics.

Distinctive Living, LLC also uses Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting and Interest-Based Advertising to display advertisements to users based on their inferred interests and demographics. Distinctive Living, LLC does not run interest-based advertising campaigns that collect personally identifiable information.

Users may learn more about Google Analytics use of cookies by visiting the Google Privacy and Terms page at http://www.google.com/policies/. You may opt out of being tracked by Google Analytics by

  • i) Turning off cookies in the preferences settings in your browser
  • ii) Downloading the Google Analytics opt-out browser add on available at: https://tools.google.com/dlpage/gaoptout/
  • iii) Opting out of user interest and demographic categories in the Settings for Google Ads feature to manage or opt out of Google interest based ads at: or
  • iv) Managing cookies used for online advertising across multiple companies at the US-based Network Advertising Initiative at http://www.networkadvertising.org/choices/.

Aggregate Information

The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to and other aggregated data collected through our services and we may analyze this data for trends and statistics in the aggregate but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users’ movement, and gather broad demographic information for aggregate use.

Disclosure of Personally Identifiable Information

We may provide your personally identifiable information and the data generated by cookies and third party analytics tools and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you.

We will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to assist in any investigation, to protect our or our users’ rights or to enforce our terms of use. We will not sell your personally identifiable information to any company or organization except we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Distinctive Living, LLC participates or to a purchaser of all or substantially all of Distinctive Living, LLC ‘s assets to which this Site relates.

Links to Third Party Sites

The Site may provide links to other Web sites or resources over which Distinctive Living, LLC does not have control (“External Web Sites”). Such links do not constitute an endorsement by Distinctive Living, LLC of those External Web Sites. You acknowledge that Distinctive Living, LLC is providing these links to you only as a convenience, and further agree that Distinctive Living, LLC is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.

Security

We may employ industry standard procedural and technological measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Distinctive Living, LLC may use, without limitation, firewalls, password protection, secure socket layer, and other security measures to help prevent unauthorized access to your personally identifiable information.

Notice to European Users

This Site and the services on this Site are targeted for users in the United States of America. Any information you enter on this Site may be transferred outside of the European Union to the United States of America which does not offer an equivalent level of protection to that required in the European Union. In particular, you are advised that the United States of America uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. Article 26 of the European Union’s Data Protection Directive (Directive 95/46/EC, 1995 O.J. (L 281) 31) allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given his consent to the transfer of personal information, regardless of the third country’s level of protection. By using this Site or the services, you consent to the transfer of all such information to the United States of America which may not offer an equivalent level of protection to that required in the European Union and to the processing of that information by Distinctive Living, LLC on its servers located in the United States of America as described in this Privacy Policy.

Questions

If you have any questions regarding this Privacy Policy please contact us by:

  • Calling us at 888.433.7794 or 
  • Emailing us at inquiries@distinctive-liv.com, or 
  • Visiting our website at https://www.distinctive-liv.com for more information

California Privacy Policy:

Distinctive Living, LLC takes your privacy seriously and understands that you care about the privacy and security of your personal information and how that information is used and shared.

The following policy describes how we collect, protect and use information we receive from visitors to our Sites.  This Policy applies only to information collected through the Site and not to information collected offline or through use of any services not provided through the Site.

Protecting the privacy and security of your personal information is a priority and we do our best to ensure that your Personal Identifiable Information is always handled in a safe and responsible manner in accordance with the following Policy.

Overview of Consumer Rights Under the CCPA 

This “Privacy Policy – California Consumers” applies only to California consumers (“you” or collectively as “consumers”) and supplements the Privacy Policy of Distinctive Living, LLC. and any of its subsidiaries (collectively, “we,” “us,” or “our”).  The California Consumer Privacy Act (“CCPA”) provides California consumers with specific rights regarding their personal information.  This Privacy Policy describes your rights under the CCPA and explains how you may exercise your rights. 

Your Rights Under the CCPA and this Privacy Policy

The CCPA provides you with the following rights:

  • Right to know.  You have the right to know what categories and specific pieces of personal information we collect about you, the sources of how we collect personal information, our business purpose for the collection and use of your personal information, and any categories of third parties with whom we share your information.
  • Right to deletion.  You have the right to request that we delete the personal information that we collect about you.
  • Right to nondiscrimination.  If you exercise any of your CCPA rights, we will not discriminate against you.

The CCPA allows you to request your information, at no cost, up to twice during a twelve (12) month period.  We will provide our response in a readily usable format, which is usually electronic.  If you have any questions, please contact us. 

How to Contact Us About Your CCPA Rights 

Ways to Contact Us. If you would like to exercise your CCPA rights (right to know, right to deletion, right to opt out, right to nondiscrimination), please contact us through any of the following:

  • Calling us at 888.433.7794 or 
  • Emailing us at inquiries@distinctive-liv.com, or 
  • Visiting our website at https://www.distinctive-liv.com for more information 

We welcome your questions, comments, and all feedback pertaining to your privacy or any other issue with regard to the Site.

Verification of Your Identity.  To protect your privacy, we will ask you to verify your identity. We will ask you to confirm your name, email address, phone number and other information so that we can reasonably confirm your identity.  We will not share any information until we can reasonably confirm your identity.

Our Response Time to Your CCPA Request 

  • Response Time.  We will respond to your request within forty five (45) days from when you contacted us.
  • Response Time for Complex Requests.  If you have a complex request, the CCPA allows us up to ninety (90) days to respond.  We will still contact you within forty five (45) days from when you contacted us to let you know we need more time to respond. 

We provide more detailed information below about your specific rights under the CCPA.

Detailed Explanation of Consumer Rights Under the CCPA

Right to Know About Personal Information Collected, Disclosed or Sold

  • Your Right to Know.  You have the right to know what personal information we collect and or disclose. 
  • What Information Do You Gather About Me?
    We collect only the personal information you voluntarily provide in order to deliver the best possible service. If you choose to schedule a tour or request more information we ask you to provide us with information necessary to contact you or mail you a brochure which may include, but not be limited to, the following: name, physical address, telephone number, and email address.
  • Response Contents.  Our response will contain the following information from the previous twelve (12) months:
    • Categories of personal information we collected about you.
    • The specific pieces of personal information we collected.
    • The categories of the sources of the personal information.
    • Our business or commercial purpose for collecting your personal information.
    • Any third parties we shared your personal information with.
    • Whether or not we sold any of your personal information. If we sold any of your personal information, our response will tell you what information we sold, who we sold the information to, and why we sold the information. Please note that Distinctive Living, LLC. does not sell customer information to any parties.

Right to Request Deletion of Personal Information 

  • Your Right to Deletion.  You have the right to ask us to delete your personal information that we have collected and shared with our service providers.
  • Information We May Keep.  The CCPA allows us to keep your personal information that we need to provide you with goods and services, detect security risks, fix any errors, exercise free speech, use your information lawfully for our internal purposes, and to comply with the law.

Sharing Your Personal Information

Distinctive Living, LLC does not sell information to unrelated third parties. Distinctive Living, LLC does send your contact information to the community that you selected for purposes of satisfying your request for a brochure or a tour.

Email Correspondence 

Scattered throughout the Site are links or forms that can be used to contact us so you can: request more information, request a tour, make a comment, make a complaint, make suggestions, and ask questions. Your email address is required on this form so we can answer your questions, and we want your name, too, so we can address our answer in a mannerly way. We may put information from email on file, but we do not currently share, sell, license, or transmit this information with third parties without express authorization from you unless required by law.  We may use your email address to inform you about current events or to send you updates regarding information that was previously sent to you.

Right to Non-Discrimination for Exercising Your CCPA Rights 

  • Our Non-Discrimination Policy.  If you choose to exercise any of your CCPA rights, we will not discriminate against you.

Financial Incentives for Your Personal Information

  • Distinctive Living, LLC does not offer any financial incentives due to the fact that we do not sell any information to any parties.

Asking Others to Exercise Your CCPA Rights

  • Authorized Agent.  The CCPA allows you to ask someone else to exercise your CCPA rights for you.  The CCPA calls this person your “Authorized Agent.”  Before we will share anything with your Authorized Agent, you will need to provide your written permission.  Please contact us if you would like us to know who your Authorized Agent is. 
  • Verifying the Identity of Your Authorized Agent.  Once we have your written permission, we will also ask your authorized agent to verify their identity with us directly.