The Site may provide opportunities for residents, prospective residents, family members, responsible parties, healthcare providers, referral sources, and other individuals to communicate with Distinctive through contact forms, email links, chat functions, portals, surveys, event registrations, or other electronic means.
Communications submitted through the Site are not intended for emergency situations, urgent healthcare concerns, clinical decision-making, medication management, resident safety matters, or time-sensitive communications.
Distinctive does not guarantee that communications submitted through the Site will be reviewed, received, or responded to within any specific timeframe.
Residents, families, and responsible parties should continue to utilize established community communication channels for resident-specific matters.
Submission of information through the Site does not create any resident agreement, healthcare relationship, fiduciary relationship, contractual obligation, or guarantee of services.